Question 1

What types of chemicals do you supply?

Accepted Answer

We supply a comprehensive range of oilfield and industrial chemicals including rig wash detergents, degreasers, corrosion inhibitors, scale inhibitors, water treatment chemicals, tank cleaners, drilling chemicals, and specialty solvents. Our product catalog includes over 60 SKUs across 10 categories.

Question 2

What is your minimum order quantity (MOQ)?

Accepted Answer

Our MOQ varies by product. Standard packaging is available in 25L, 50L, 210L (drums), and 1000L (IBC) containers. For custom formulations, please contact our sales team to discuss your requirements.

Question 3

Do you deliver outside the UAE?

Accepted Answer

Yes, we deliver across the GCC region including Oman, Saudi Arabia, Kuwait, Bahrain, and Qatar. We also serve customers in Iraq, India, Pakistan, and East Africa. Shipping terms and delivery timelines vary by destination.

Question 4

Can you provide custom chemical formulations?

Accepted Answer

Absolutely. Our team of chemists can develop custom formulations tailored to your specific operational requirements. Contact us with your specifications and our R&D team will work with you to create the optimal solution.

Question 5

Do you provide Material Safety Data Sheets (MSDS)?

Accepted Answer

Yes, we provide MSDS/SDS documentation for all our products. These can be requested through our contact form or by reaching out to our technical support team directly.

Question 6

What are your payment terms?

Accepted Answer

We offer flexible payment terms including advance payment, letter of credit (L/C), and credit terms for established customers. Please contact our sales team to discuss payment arrangements.

Question 7

How quickly can you deliver?

Accepted Answer

For in-stock items within the UAE, we typically deliver within 24-48 hours. International shipments and bulk orders may require 5-10 business days depending on the destination and order volume.

Question 8

Do you offer technical support?

Accepted Answer

Yes, our technical team provides full support including product selection guidance, dosage optimisation, compatibility testing, and on-site consultation for complex applications.

Question 9

Are your products environmentally compliant?

Accepted Answer

Many of our products meet IMO, OSPAR, and regional environmental standards. We offer biodegradable and eco-friendly alternatives across several product categories. Specific compliance certifications are available upon request.

Question 10

How do I request a quote?

Accepted Answer

You can request a quote through our contact page, WhatsApp (+971 509524355), or by emailing info@abudhabichemicals.com. Please include the product name, quantity, and delivery location for the fastest response.

Frequently Asked Questions